Retainer

Continuous development and maintenance on an existing system, with hours reserved each month. Three months minimum, then cancellable monthly.

from€1,300 / month

from 20 h · €65 / h

01What you get

02What we look at

New features and changes you commission, in your repository and through your release process.

Bug fixes, framework and dependency updates, security updates.

Keeping an eye on deployment, monitoring and backups, as far as we are given access.

Assessments of architecture, effort and priorities whenever you need them.

03How it runs

By email or in your ticket system.

Before any larger task we give the effort; you decide the order.

In your repository, through your review and your release process.

Statement of hours and invoice.

04Not included

If you wish, we agree both separately.

05Contracts and terms

In writing, before the work starts.

Price: From €1,300 a month: 20 hours at €65. Further hours only after your approval, at the same rate.
Term: Three months minimum, then cancellable monthly to the end of the month; an email is enough.
Payment: No prepayment: invoice at the end of the month with the statement of hours, payable within 14 days.
Rights to the code: Once a month is paid in full, you hold the exclusive rights of use in the code we wrote for you that month.
System-Check: A System-Check is credited in full against the first month if the retainer starts within 60 days.
Proposal: You receive a written proposal; a short confirmation by email is enough.
Confidentiality: If you wish, we sign a mutual non-disclosure agreement (NDA) before we start. We name you as a reference only with your consent.
Data: Where we have access to personal data, we sign a data processing agreement under Art. 28 GDPR first.
Access: We work with our own personal accounts, which you grant and can revoke at any time. We never need your password.

06Contact

A sentence about the situation is more useful than a finished specification.